Build a Better
Joburg Together.

Join a growing community of residents using FixMyJozi to drive change and keep the city moving.

Introduction

Smarter. Faster. More Personal.

Report, request, and resolve issues directly from your phone.
Real change starts with a tap.

Features

FixMyJoburg
Central ServiceDelivery App.

A mobile-first, people-powered platform that puts service delivery directly in the hands of residents — empowering them to pay bills, report issues, request services, and access support in real time.

In-built App Real-Time Insights and AI Support

Seamless integration across municipal systems with real-time data updates.

Generate summaries instantly—no manual work needed.

25%

Community Score and Progress Tracker

All in Action

Your city, always in
your pocket.

FixMyJoburg unites every service, every department,
and every resident on a single, seamless platform.

Report Issue

Residents can quickly log infrastructure or service problems directly through the app, ensuring the city is aware of every concern.

Request Services

Submit requests for municipal services with clear guidance and step-by-step support within the platform.

Pay bills

Make secure payments or prepay for essential services seamlessly, reducing delays and administrative friction.

Track Progress

Monitor the status of every request in real time, creating transparency and keeping residents informed.

Resolution now in Citizens' Hands

Only citizens can close the loop. Every ticket stays open until they confirm satisfaction, putting control directly in the hands of the people.

Know Your Ward Councillors

Connect directly with ward councillors and city representatives. Seamless integration across municipal systems with data updates.

Why It Works

Built for the People. Backed
by the City.

FixMyJozi succeeds because it bridges the gap between communities, and government — turning service delivery into a shared effort.

Proven Accuracy

No confusing menus, no endless forms. Residents report issues, request services, or pay bills in just a few taps. The app is designed to be intuitive for everyone — whether it's your first time using it or your hundredth.

Transparent at Every Step

Track every request from submission to resolution with real-time updates and complete visibility into the process.

Seamless App Sync

Your data syncs automatically across all your devices, ensuring you always have access to your service history and updates.

Peak Recovery Tools

Advanced analytics and reporting tools help identify trends and optimize service delivery across the city.

Athlete Community

Connect with other engaged citizens, share insights, and work together to improve your community.

Testimonials

Trusted by Citizens locally

Real feedback from citizens pushing the limits of the FixMyJozi App

I earned my first income

Through CERP®, I completed tasks in my neighborhood and earned my first income. It's motivating and makes me proud to contribute to my community.

Yusuf Khan

Community Volunteer

1/3

Easy to use, simple to trust

The app walks you through everything step by step. Reporting an issue takes seconds, and I can check progress anytime. It makes dealing with the City stress-free.

Sarah Jacobs

Student

2/3

A smarter city in action

I can track every service request and see where resources are going. FixMyJozi makes governance open, clear, and accountable. I like how the app shows real-time data and service updates. It feels like Johannesburg is finally catching up with the future.

Daniel Novak

Small Business Owner

3/3

Build a Better Joburg Together.